Business Solution Architect - EY GDS

The opportunity

The BMC MarTech Solution Architect plays a pivotal role in shaping the future of BMC’s digital, data, and marketing technology ecosystem. This role is a part of the Enterprise Technology CBS Solutions Delivery Team and partners closely with Product Managers in Technology Enablement, and cross-functional business teams such as Clients & Industries (C&I), Talent, Alumni and Communications.

A major responsibility is alignment with Data Architecture teams to build a data-driven, AI-enabled future. The architect ensures that MarTech platforms, integrations, identity systems, taxonomies, and data models support scalable analytics, personalisation, automation, and responsible AI adoption.

Your key responsibilities

• Define and maintain the BMC MarTech architecture strategy and vision

• Define MarTech architectural standards, reusable patterns, and reference architectures

• Shape multi‑year roadmaps with Product Managers and cross‑functional business leaders

• Translate strategic business needs into future‑state capability models and architectures

• Act as the architectural connector across BMC, ET, C&I, Talent, Alumni, and Communications

• Ensure interoperability and shared experience frameworks across business functions

• Reduce duplication and promote enterprise platform and standards reuse

• Produce solution options with pros/cons, costs, risks, technical debt, and compliance (infoSec, GCO, data)

• Collaborate with Data Architecture teams to design AI‑ready data models, taxonomies, and metadata structures.

• Ensure MarTech systems integrate effectively with enterprise data lakes, CDPs, analytics platforms, and identity systems.

• Assess emerging technologies and evaluate platform/vendor options with Product Management teams

• Influence investment decisions, business cases, and sourcing strategies

• Support design assurance and enterprise governance forums

• Promote API‑first, event-driven, modular, and composable architecture principles

• Champion performance, resilience, observability, accessibility, and global scalability

• Communicate complex architectural concepts in clear, business‑focused language

• Serve as a trusted advisor on MarTech strategy, innovation, and platform evolution

Skills and attributes for success

• Deep knowledge of MarTech ecosystems: CRM, CDP, CMS, automation, analytics, identity & consent

• Strong architectural modelling capabilities (business, data, application, technology)

• Strong understanding of enterprise data strategy, data governance, and AI-enablement

• Experience designing integrations across multiple enterprise platforms

• Excellent communication, leadership, facilitation, and stakeholder management skills

• Exposure to Data Architecture or AI/ML platform design.

• Experience with Adobe Experience Cloud, Salesforce, CDPs, DAM, or similar ecosystems

• Architecture certifications (e.g., TOGAF), cloud certifications

Technologies and Tools

• MarTech & AdTech platforms (Adobe, DSP’s)

• API‑led, ESB, and event‑driven integration

• CDP, CMS, CRM analytics suites (Adobe, Salesforce, Microsoft)

• Cloud platforms (Azure, AWS, GCP)

• Architecture tools (Lucidchart, LeanIX, ArchiMate)

What we offer

We offer the opportunity to shape the future of BMC’s enterprise technology landscape, with significant influence across ET, C&I, Talent, Alumni, and Communications. You will collaborate with global teams, drive architectural standards, and help build an AI-enabled future through strong partnership with Data Architecture.

Continuous learning : You will develop the skills and capabilities needed to thrive in a rapidly evolving digital and AI environment.

Success, as defined by you : We empower you with tools, flexibility, and support to make a meaningful impact.

Transformative leadership : You’ll receive coaching, enablement, and opportunities to lead strategic technology decisions that impact the global organisation.

Diverse and inclusive culture : You’ll be valued for your perspective and empowered to help shape a culture of innovation and inclusion.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today.