Senior Analyst, Strategy & Planning (Operations)

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

Are you a strategic thinker who thrives at the intersection of complex data and real-world operations? We are seeking a high-impact Senior Analyst to join our team as a core functional specialist. This is a mission-critical role where you will not just support the operation—you will actively architect the strategies that drive it.

This is a holistic role that acts as the connective tissue across all operational teams, ensuring alignment and driving high-velocity execution.

You will serve as the engine behind our most ambitious operational goals. We aren't looking for someone to just execute tasks; we are looking for a proactive problem-solver who sees the "big picture," identifies inefficiencies, and transforms them into scalable competitive advantages. From city-level portfolio management to large-scale cross-functional projects, you will own the outcome, the process, and the insight.

Role Responsibilities

You will be the functional specialist driving analysis and execution, evolving our systems and processes. Your core responsibilities will include:

• Strategic Architect: Design and deploy growth strategies for a portfolio of cities, moving beyond simple management to setting the objectives that teams depend on.

• Operational Bridge: Act as the primary operational authority, facilitating seamless cross-team collaboration and ensuring data flows effectively to drive decision-making.

• Insight-Driven Performance: Own the narrative behind our metrics. You won't just monitor city performance; you will derive the actionable insights that influence our business strategy.

• Project Leadership: Take the reins on complex, high-stakes initiatives. You will define the roadmap, coordinate stakeholders, and ensure we move with speed and precision.

Role Qualifications

• Experience: 3+ years in Strategy, Operations, or Analyst roles. While direct product experience is a plus, we prioritize candidates with a high "learning velocity" and a proven track record of solving tough, ambiguous problems.

• Education: Bachelor’s degree in a relevant field (e.g., Business, Engineering, Economics, or related discipline).

• Data-Driven Mindset: SQL proficiency is essential, and you are fluent in the language of data, able to translate complex data into clear, persuasive business strategies.

• Language Proficiency: Professional proficiency in English.

• Collaborative Influence: You are a "people-person" who can align disparate teams around a single goal and adapt communication to influence stakeholders at all levels.

• Independent Ownership: You excel with minimal guidance, identifying problems proactively and solving them with autonomy and agility.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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