Product Owner - EY Global Delivery Services

Job Title: Product Owner

Level: Assistant Director

Department: Enterprise Technology

Reports To: Senior Product Owner

Location: GDS

The opportunity

As a Product Owner within the Product Incubation Team , you will play a critical role in shaping what digital products are built and why — ensuring they deliver meaningful value as EY modernizes its core ERP and finance platforms. Working at the intersection of business needs, user outcomes, and technical feasibility, you will help turn early ‑ stage ideas into clearly defined, value ‑ driven products that are ready to be validated, scaled, or stopped.

You will operate in fast ‑ moving, early ‑ stage product environments, leading discovery, defining product vision and scope, and guiding teams through rapid experimentation via proofs ‑ of ‑ concept, MVPs, pilots, and beta releases. From concept through validation and scale ‑ out, your product decisions—prioritisation, trade ‑ offs, and value assessment—will directly influence whether a product is scaled globally, pivoted, or retired.

Sitting within the Mercury Support Team (MST), you will collaborate closely with Engineers, UX Designers, Solution Architects, and global stakeholders across Finance and Enterprise Technology. You will balance innovation speed with enterprise realities, ensuring products are aligned to strategic priorities, grounded in real user needs, and positioned for secure, compliant, and scalable adoption across the firm.

This role offers a unique opportunity to:

• Shape greenfield and evolving products that modernize core ERP and finance processes
• Influence outcomes through early product definition, prioritisation, and evidence ‑ based decision ‑ making
• See products progress from experimentation to enterprise ‑ wide rollout
• Work in a team that combines startup ‑ style product agility with enterprise scale and impact

Your key responsibilities

Product vision, value & business case support

• Define and evolve a clear product vision aligned to business objectives, user needs, and EY transformation priorities
• Translate complex problems into product outcomes, success measures, and value hypotheses
• Support the development and refinement of business cases by contributing product insights, assumptions, success metrics, and validation evidence
• Provide input to go / no ‑ go, pivot, or scale decisions through clear documentation and data ‑ driven insights

Solution definition & backlog ownership

• Work closely with Solution Architects, Business Analysts and Engineering Leads to shape and maintain the solution blueprint, aligning business intent, user needs, and technical feasibility
• Own and prioritise the product backlog across incubation stages (PoC, MVP, pilot, beta)
• Balance value, feasibility, dependencies, and risk when sequencing and refining backlog items

Discovery, experimentation & validation

• Lead discovery and validation with UX Designers, Engineers, and Business Analysts
• Define hypotheses, MVP scope, and validation criteria for rapid experimentation
• Use insights from user feedback, pilots, and metrics to inform scale, pivot, or stop recommendations

Agile delivery & cross ‑ functional leadership

• Act as the primary point of alignment between business stakeholders and delivery teams
• Partner with Engineering Leads and Solution Architects to ensure product intent is clearly understood and delivered
• Participate in planning, refinement, reviews, and demos, facilitating trade ‑ offs across scope, time, quality, and risk

Transition to scale & continuous improvement

• Prepare validated products for handover to delivery and operations teams, ensuring clarity on scope, roadmap, value, and assumptions
• Ensure product, process, and solution artefacts support secure, compliant, and scalable adoption
• Capture learnings and reusable assets to accelerate future incubation initiatives

Skills and attributes for success

To succeed in this role, you bring a strong product mindset, curiosity, and the ability to create value while navigating constant change in fast‑moving, product‑led environments. The ideal candidate will demonstrate:

• A value‑creation mindset, focused on outcomes, learning, adoption, and measurable business impact
• Curiosity and continuous improvement, actively seeking better ways to solve problems and refine product decisions
• Comfort operating in constant change and ambiguity, bringing clarity and direction as priorities evolve
• Evidence‑based decision‑making, using user insights, data, and experimentation to guide tradeoffs
• Strong collaboration and influence across business, UX, Engineering, and Architecture
• A pragmatic enterprise mindset, balancing innovation speed with governance, scalability, and global adoption

To qualify for the role you must have 

We’re looking for a skilled and forward-thinking product owner who meets the following qualifications:

• Proven experience working as a Product Owner (or equivalent product role) in product‑led or agile delivery environments
• Strong understanding of ERP and Finance business processes, such as Record to Report, Procure to Pay, Order to Cash, or related end‑to‑end process areas
• Demonstrated ability to translate business and process requirements into clear product outcomes, backlogs, and delivery priorities
• Hands‑on experience collaborating with engineering and architecture teams to shape feasible, value‑driven solutions
• Familiarity with SAP‑based environments, including how digital products integrate with or support SAP‑centric ERP landscapes
• Familiarity with Microsoft Power Platform (e.g., Power Apps, Power Automate, Dataverse) and how low‑code solutions are used to modernize ERP processes
• Strong communication skills, with the ability to align business stakeholders and delivery teams around priorities, scope, and tradeoffs
• Ideally, you’ll also have

• Experience working in product incubation, innovation, or transformation teams, where solutions are validated through experimentation before scale
• Familiarity with agile product delivery frameworks (e.g., Scrum, Kanban) and working closely with cross ‑ functional delivery teams
• Exposure to SAP ‑ centric ERP landscapes and how digital products integrate with or extend core ERP platforms
• Experience working with or alongside Microsoft Power Platform solutions (Power Apps, Power Automate, Dataverse) in an enterprise context
• Experience supporting global stakeholders and operating within large, regulated enterprise environments
• Relevant product or agile certifications (e.g., Product Owner, Agile, or similar), or equivalent practical experience

We are constantly looking for people with a strong desire to change the world, for the better. At EY we bring about a transformation, putting our purpose - Building a better working world - at the center of everything we do, and we are convinced that we can contribute to the transformation of the country with a strong and precise idea of future and innovation.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture:  You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.