Dir, Strategic Programs

Dir, Strategic Programs

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

Core Responsibilities

• Lead process analysis, documentation, and optimization across enterprise workstreams tied to enterprise initiatives.
• Provide program management oversight for process-driven initiatives, ensuring delivery against milestones and objectives tied to enterprise initiatives.
• Proactively identify process gaps, risks, and inefficiencies; design and implement solutions to close them.
• Develop and deliver high-impact executive presentations to influence decision-making and drive accountability.
• Engage and challenge senior leaders to resolve issues, align priorities, and adopt transformation strategies. Communicate timely and proactively with the ability to influence, solution and partner.
• Support knowledge transfer (KT) efforts as a key transformational element, ensuring process clarity, consistency, and continuity across teams in an effort to mitigate risk for business continuity.
• Partner with Program Leads, Governance, and functional leaders to ensure process improvements align with broader enterprise goals.

Qualifications

• Minimum Bachelors Degree
• Extensive experience leading business process management, enterprise program management, and large-scale transformation initiatives across complex organizations.
• Deep expertise in EPMO leadership, process design, optimization, and driving enterprise-wide change at scale.
• Proven ability to influence executive stakeholders and shape strategic decisions across cross functional leadership teams.
• Track record of identifying systemic gaps and leading enterprise-wide process improvements that drive measurable business outcomes.
• Exceptional ability to develop and deliver executive-level presentations, facilitating leadership alignment and decision-making using data-driven insights.
• Strong capability in building and defending executive business cases that inform investment decisions and strategic direction.
• Demonstrated leadership in orchestrating multiple, interdependent workstreams into a cohesive enterprise program, ensuring alignment on priorities, milestones, risks, and outcomes.
• Ability to translate complex, cross-divisional data into clear, actionable insights for senior leadership.
• Industry experience in healthcare, life sciences, or consulting strongly preferred.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The Director, Strategic Process & Programs, is responsible for optimizing and aligning enterprise processes to support large-scale transformation programs. This role combines deep process expertise with program management skills, operating independently to identify gaps, driving accountability, and communicating effectively with executive stakeholders. The Director will also develop and deliver executive-level presentations to guide strategic decision-making and ensure alignment across workstreams.