Join our leading telehealth organization as a Bilingual Patient Coordinator. In this key position, you will oversee front desk operations, enhance patient interactions, and contribute to the overall effectiveness of our services. This role is perfect for a dependable professional fluent in Spanish with experience in a fast-paced healthcare environment.
The Role
Key Responsibilities:
- Conduct outbound calls for patient scheduling and intake.
- Streamline service delivery to enhance patient and guest experiences.
- Accurately enter patient information into electronic medical records.
- Work closely with healthcare providers to maintain efficient patient care.
- Maintain high standards of professionalism, punctuality, and reliability.
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Ideal Profile
Qualifications:
- Required bilingual proficiency in Spanish to effectively liaise with stakeholders in the region.
- Preferred experience with Electronic Medical Records (EMR) systems.
- Clinical background such as nursing or medical assistant experience is beneficial.
- Strong interpersonal, organizational, and communication skills.
- Ability to adapt to a rapidly changing environment and work well in diverse settings.
- Basic computer skills with knowledge of Microsoft Office suite.
This position is perfect for an energetic, detail-oriented professional committed to delivering exceptional customer service. If you aim to positively impact patient care and thrive in a collaborative team environment, we invite you to apply.
What's on Offer?
- Opening within a company with a solid track record of success
- Role involving team management opportunities
- Opportunities for career growth & development
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