Empleos de Bmc

Other locations: Anywhere in Country Date: 12 Feb 2026 Requisition ID: 1683887 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go...

 ...Habilidades: Asistencia Telefónica a usuarios, Soporte Onsite, Manejo de PC. Experiencia en gestión de Incidentes y Requerimientos (Ej.: BMC Remedy, ITSM, etc.) Conocimientos: Instalación y administración de Windows (WXP, W7, W10, W11), manejo de MS Office (Outlook,... 

 ...expertos que a veces no quieren colaborar). Herramientas: Con experiencia en herramientas ITSM (ServiceNow, Jira Service Management, BMC Helix) y técnicas de análisis como los "5 Porqués" o el Diagrama de Ishikawa.   Beneficios Contratación: Directa con la... 

 ...y KPIs de servicio. &##128257;Experiencia en herramientas de gestión de tickets y monitoreo: ServiceNow, Jira Service Management, BMC Remedy, GLPI, Zabbix, Nagios u otras similares. &##127970;Comprensión general de infraestructura TI: sistemas operativos (Windows/Linux... 

 ...análisis RCA y manejo de ventanas de mantenimiento. &##128187; Dominio de herramientas ITSM (ServiceNow, Jira Service Management, BMC Remedy o similares) y conocimiento de infraestructura TI: servidores, redes, almacenamiento, bases de datos y plataformas cloud. &##127970... 

 ...Experience in ITSM transformation, tooling consolidation, or operating model redesign. Familiarity with Jira Service Management, BMC, or similar platforms. Experience with lifecycle and end-of-support tracking. Exposure to compliance, audit, and control documentation... 

 ...&##128218; Deseable contar con certificaciones en ITIL v3/v4, DevOps o herramientas específicas del ecosistema (ITSM como Invgate o BMC, monitoreo como Zabbix, CI/CD como Jenkins, herramientas de orquestación, entre otras). &##128187; Conocimientos y experiencia en herramientas... 

 ...close collaboration with Alliance leadership, Microsoft alliance stakeholders, regional GTM teams, Brand, Marketing & Communications (BMC), and delivery partners to plan, activate, and run alliance campaigns across geographies. Operating within established strategic... 

 ...Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure... 

 ...Concepts, JCL, JES, SDSF, VSAM, Catalog management, SMP/E, USS, Parallel Sysplex, IBM system utilities and some of the IBM/Broadcom CA/ BMC Compuware software artifacts. Critical thinking and problem-solving skills with clear communication Understanding or have... 

 ...Collaboration Act as the primary operations interface for onshore Alliance leadership, Microsoft stakeholders, Finance, Legal, Risk, and BMC teams. Support executive ‑ level internal and external alliance meetings through content development, insights, and operational...