...external customer satisfaction Demonstrate initiative, drive and determination to achieve results, success and growth Maintain a high level of energy, enthusiasm, engagement and commitment to action Develop trust and model open, candid, respectful communication and...
...and how they impact Product Development (Compliance, PS, Support, Ops)- Align with Sovos Global QA practices and understand the high-level workflow of products.- Ensure relevant sprint information is communicated to scrum team members- Respect team members and their...
...triage escalations by reproducing issues from support.- Able to perform basic troubleshoot on bug reporting.- Exposure to the high-level workflow of products- Manages competing priorities and goals well.What Does Sovos Offer You?The tools to enhance your life - because...
...problem resolution. Individuals in this position are self-motivated with strong client service and organization skills as well as a high level of accuracy. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to...
...and/or service offerings. The Implementation Consultant Intern is responsible for ensuring projects are completed on time with a high level of quality and client satisfaction, in addition to executing key configuration tasks.More specifically you will:- Act as primary...
...necessary training. The work is done remotely from home with a stable internet connection.Profile:Spanish / English bilingual.Expert-level skills in MS Excel and Google Sheets.Advanced English, excellent writing and vocal skills, good punctuation, grammar, and spelling...
...necessary training. The work is done remotely from home with a stable internet connection.Profile:Spanish / English bilingual.Expert-level skills in MS Excel and Google Sheets.Advanced English, excellent writing and vocal skills, good punctuation, grammar, and spelling...
...scope; identify issues, and devise contingency plans.
Create and maintain comprehensive project documentation.
Serve as the first level of escalations for all Project-related risks and issues
Must be comfortable working with Fortune 1000 companies.
Fully...
...meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.
More than 100,000 customers in 100+ countries –...
...customer satisfaction.
Demonstrates initiative, drive and determination to achieve results, success and growth.
Maintains a high level of energy, enthusiasm, engagement and commitment to action.
Develops trust and models open, candid, respectful communication and...
...Excellent organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Excellent grooming standards
It would be...
...of our clients, such as replacing tutors when necessary and escalating issues that prevent student learning
Qualifications:
Level B2 English proficiency
Experience in a customer service center, taking inbound calls, chats, emails, or workloads
Experience with...