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- ...the ARC framework; deliver timely, direct feedback and clear raise and promotion recommendations. - Oversee capacity planning and staffing alignment across the pod as client books shift. - Facilitate ongoing training and channel knowledge-sharing (platform updates, new...
- ...management using the ARC framework; deliver direct feedback and raise/promotion recommendations. - Oversee capacity planning and staffing alignment as client books shift. - Facilitate ongoing training and knowledge-sharing on industry trends and tools. Client & Delivery...