Lien Resolution Associate

Join an Award-Winning Personal Injury Law Firm

At The Ward Law Group, our mission is simple:

Changing Lives. One Client at a Time

Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.

We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.

Our Core Values

Faith  – We act with integrity, honesty, and purpose in everything we do.

Accountability  – We take ownership of our work, our commitments, and the results we deliver.

Leadership  – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams.

Loyalty  – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community.

Service to Our Clients  – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success.

Service to Our Teammates  – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive.

Service to Our Community  – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work.

If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time.

Job Description

Help injured clients keep more of their settlement.

The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Associate to negotiate medical balances and help move settled cases toward disbursement. If you enjoy negotiation, take ownership of your files, and know how to keep a high-volume caseload moving, this role offers the opportunity to make a meaningful difference for clients.

What You’ll Do

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances, and obtain supporting documentation.
• Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements, and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

What You Bring

• At least two years of hands-on plaintiff personal injury reductions experience supporting a U.S. law firm.
• Direct experience negotiating with hospitals and medical providers, with the ability to explain your strategies and results.
• Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Bilingual English and Spanish, with strong verbal and written communication skills.
• Proficiency with legal case management software and the ability to work independently in a remote environment; Litify experience preferred.

Remote Engagement Details

• Independent contractor remote position 
• 40-hour workweek; schedule confirmed during the interview process.
• Reliable internet, a computer, and a quiet, professional workspace required.
• No employee benefits or paid time off.

Qualifications

• Please submit your resume in English
• Fluent in English and Spanish.
• Minimum 2 year of recent personal injury reductions, liens, or medical bill negotiation experience.
• Experience handling hospital reductions and negotiating directly with medical providers and collection entities.
• Experience working in a plaintiff personal injury law firm; Litify experience preferred.

Additional Information

Join Our Team

At The Ward Law Group, every role contributes to changing lives.

If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.

Apply today and become part of a team committed to excellence, accountability, and changing lives—one client at a time.

The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.

At The Ward Law Group, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

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