Solution Architect

We are looking for a Solution Architect to join our team.

This position provides the opportunity to influence technology direction and deliver effective solutions for patient service platforms and integrations. You will collaborate with stakeholders to drive innovation and ensure that technology strategies align with business objectives. The ideal candidate is strategic, detail-oriented, and passionate about building scalable and compliant architectures.

Direct the creation of solution designs and develop thorough blueprints for patient service platforms and their integrations Offer architectural guidance and review for various platform solutions, focusing on low-code and no-code methodologies Advise on strategies for multi-channel orchestration to achieve seamless integration across Salesforce platforms such as Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360, Salesforce Marketing Cloud, CRM, web platforms, and webinar tools Review and suggest best practices for consent management solutions to ensure regulatory compliance and improve user experience Evaluate and guide the development of data pipelines and data governance strategies from a comprehensive perspective Provide recommendations for AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies Oversee the implementation of reporting and dashboarding solutions, including Power BI, to ensure alignment with business needs Review integration strategies for patient service platforms to guarantee scalable and compliant architecture At least 5 years of relevant experience in solution architecture or similar roles Minimum 2 years in leadership, management, or coordinator positions At least 2 years of experience leading teams of 5 or more people Practical experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360 Experience with Salesforce Marketing Cloud for orchestrating multi-channel solutions Proficiency in Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration tasks Proven ability to integrate these technologies in complex environments Demonstrated skill in driving solution design and developing comprehensive solution blueprints Advanced English communication skills, both written and spoken, at C1+ level Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS services including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions Familiarity with Power BI for business intelligence and reporting Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for expanded integration and platform capabilities