Solution Architect

We are seeking a Solution Architect to join our team.

This role offers the opportunity to shape technology strategies and deliver impactful solutions for patient service platforms and integrations. You will work in a collaborative environment, partnering with stakeholders to drive innovation and ensure alignment with business goals. The ideal candidate will bring a strategic mindset and a passion for designing scalable, compliant, and modern architectures.

Lead the design of solutions and develop comprehensive blueprints for patient service platforms and their integrations Provide architectural guidance and review for multiple platform solutions, emphasizing low-code and no-code approaches Advise on multi-channel orchestration strategies to ensure seamless integration across Salesforce platforms (Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, Data360), Salesforce Marketing Cloud, CRM, web platforms, and webinar tools Review and recommend best practices for consent management solutions to ensure compliance and enhance user experience Evaluate and guide the design of data pipelines and data governance strategies from a holistic perspective Advise on AI and machine learning solution architecture using Snowflake Cortex AI, Gen AI frameworks, and AWS technologies Oversee reporting and dashboarding solutions, including Power BI, to ensure they meet business requirements Review integration strategies for patient service platforms to ensure scalable and compliant architecture Minimum 8 years of relevant work experience in solution architecture or related roles At least 3 years in leadership, management, or coordinator positions At least 2 years of experience leading teams of 20 or more employees Hands-on experience with Salesforce platforms including Health Cloud, Experience Cloud, Salesforce Voice, Life Sciences Cloud, Agentforce, and Data360 Experience with Salesforce Marketing Cloud for multi-channel orchestration Proficiency with Snowflake, dbt, Airflow, Collibra, Unix, and Python for data engineering and integration Proven track record of integrating these technologies in complex environments Demonstrated ability to drive solution design and create detailed solution blueprints Advanced English communication skills, both spoken and written, at C1+ level Experience with Gen AI frameworks such as Langchain and Langgraph, and AWS stack including S3, EC2, Sagemaker, and Bedrock for advanced AI and cloud solutions Familiarity with Power BI for business intelligence and reporting Knowledge of Amazon Voice, Mulesoft, OneTrust, Sitecore, and Rippit for additional integration and platform capabilities