Personal Assistant (LATAM)

We are seeking a highly dependable and proactive Personal Assistant to provide real-time support to a business owner. This role involves joining live calls to take dictation, assisting with communications while traveling, and helping to keep daily tasks and priorities organized. The ideal candidate is detail-oriented, responsive, and comfortable working in a fast-paced environment. Schedule: Monday–Friday, 11:00 AM–8:00 PM; Saturday, 10:00 AM–2:00 PM (US Pacific Time) Duties and Responsibilities - Join live calls to take dictation and detailed notes (pricing, action items/next steps, or dates) - Read emails, text messages, and other correspondence aloud during travel times, take dictation, and send replies out to customers/the office. - Keep the owner organized by tracking to-dos and important follow-ups. - Update and maintain spreadsheets, logs, and other admin files. - Provide light admin support as needed (e. g. , scheduling, reminders) - Help to organize ideas regarding business growth that come up and the next steps needed to make it happen. Offering assistance where possible. - Build relationships with pool service subcontractors and stay connected with them for potential customer referrals. - Maintain regular contact, following up every month or two to keep relationships active. Track all outreach on a spreadsheet. - A rough script will be provided, but comfort with improvisation is important. Requirements - Confident, proactive, and comfortable taking initiative. - Strong ability to follow directions and execute tasks accurately. - Positive, professional attitude. - Fluent in English and Spanish, both written and spoken. - Fast and accurate typing skills. - Strong multitasking and organizational skills, with the ability to manage multiple priorities without letting tasks fall through the cracks. - Experience with English dictation, transcription, note-taking, or similar tasks.

- Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc. ). - Comfortable with occasional referral-focused calls; this will make up approximately 10% of the role. No sales quotas or call volume targets. Customer service experience is a plus. - Available to work on Saturdays. - Must be based in Mexico. Benefits Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes: - Permanent remote work flexibility. - Paid Time Off. - Health Maintenance Organization (HMO) coverage. - Annual performance bonuses. - Dedicated coaches offer an extra channel of support and skill-building. - Opportunities for professional growth. * Applicable for full-time permanent roles. At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers. Learn More Stay updated on open roles and industry insights. - Instagram - Facebook - LinkedIn - YouTube - Visit our website: hireframe. com Tune in to our What Worked podcast Check out What Worked podcast , hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.