Financial Operations Associate, Clinical Trials

IQVIA seeks an Associate Participant Payments Analyst to serve as primary liaison for clinical trial patient payment operations. The role involves managing sponsor relationships, configuring payment systems, coordinating across teams, and ensuring compliance with financial controls and service standards throughout study lifecycles.

Responsibilities

• Serve as primary contact for assigned sponsors and clinical trial studies regarding patient payments
• Manage project timelines, coordinate change orders, and oversee stakeholder communication
• Prepare materials and KPIs for governance meetings and monitor budget performance
• Coordinate with technical and data operations teams to ensure service delivery quality and IQVIA standards
• Ensure SSAE 18 compliance and appropriate financial controls aligned with sponsor requirements

Requirements

• 2-3 years relevant experience in finance, business administration, or clinical operations
• Bachelor's degree in Finance, Business Administration, or equivalent professional background
• Proficiency with Microsoft Office, SAP-Business One, SharePoint, and Spotfire
• Strong written and verbal communication skills with customer focus
• Project management or team leadership experience preferred
• Knowledge of clinical trial industry and business financial applications preferred
• Familiarity with foreign currency and ability to work in global environments