Director of Housekeeping

Hot Springs Embassy Suites

400 Convention Boulevard

Hot Springs, AR 71901

Director, Hotel Housekeeping

Full time

Compensation Range: $58,000 - $65,000

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Keep the department on budget by managing labor, cutting costs, and finding savings like a hospitality ninja.
• Ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service.
• Train and coach Associates on cleanliness standards, brand expectations, and why details matter.
• Manage the department with confidence—handle staffing decisions, performance feedback, and disciplinary actions when needed (all with heart).
• Partner with other departments to keep operations smooth, guests happy, and the laundry moving.

What We Are Looking For

• 3+ years of hotel management experience – You know how to run a department without breaking a sweat (or a vacuum).
• Housekeeping leadership background – Because making beds is one thing, managing a team that makes hundreds is another.
• High school diploma (or higher) – A solid academic base to support solid business decisions.
• Strong tech skills – Familiarity with Microsoft Office and hotel systems helps keep the details crisp.
• Flexibility and stamina – You’re ready for whatever shift or task the day throws at you, and you can lift up to 50 lbs (towels are heavier than they look).

What Atrium Leadership Looks Like:

• Accountable Achiever : You take ownership and deliver results.
• Agile Thinker : You adapt quickly to changing circumstances.
• Talent Curator : You attract, develop, and retain top talent.
• Transparent Leader : You communicate openly and honestly.
• Leading with SPIRIT : You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.

Why Atrium

Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits.

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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